Basic debugging process

In the case the Live Composer is not woking properly on your installation, please follow the following basic debugging procedure:

1
Open your website for editing in a  private/incognito mode. Check if it's any different.
2
Try do deactivate all the other plugins for a minute and see if Live Composer works as expected? This way you can see if any other plugins cause the issue. 

If there is a plugin conflict, please contact us and third-party plugin development about the issue. Most likely they have a JS-error in their code that breaks Live Composer.

3
Try to activate a defaultWP theme for a minute and see if Live Composer works as expected? This way ou can see if there is a problem with your theme.  If there is a problem with the theme, please contact the theme developer. Most likely there is JS-error in their code that breaks Live Composer.

Why a third-party plugin or a theme can break the Live Composer functionality?

The Live Composer page builder is coded in JS language. This language is very strict about errors. If any theme or plugin generates a JS error, all the code in our plugin stop working properly. When opening a ticket regarding problems about plugin functionality, please mention the answer to the above three debugging checks.

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